Update your name with TSA Pre Check

You have been traveling and enjoying the benefits of TSA Pre-Check: shorter lines, not needing to take off your jacket, shoes, belt, etc., and during this time your name changes!  Because the new name is not registered with TSA, you will not be able to use the TSA Pre-Check line.  In order to be TSA Pre-Checked, your name (and birthday) need to match in three documents: 1) ticket/boarding pass 2) Government issued ID and 3) (although this is not a document) the name associated with your KTN (Known Traveler Number).  So what to do now?  

The good news is that you are able to update your name with TSA without applying for a new KTN (and incurring additional expenses); the not-so-good news is that it will take about 3 months for this process to take place.  There is no way to expedite this process since, as far as I can tell, it is not possible to talk to an individual face to face (besides the initial request).  At some point during this time, TSA will request a copy of the Government issued ID with the new name.  For up-to-date information on what is needed, check the TSA website.  

The first step is to contact TSA, via phone or email, and start the process.  If you call, the agent will take the pertinent information (make sure to provide a valid email since future contacts will be via email); no documentation is required at this time.  At the end of the interview, the agent will indicate that someone will contact you within 3 months.  There will be no contact before then (yes, the lack of feedback can be unnerving).  If you call back during this period, the agent will indicate that someone will contact you within 3 months from the time the request was submitted with no additional details.

At some point during this period, TSA will contact you via email requesting the necessary documentation to verify and update the new name – see sample email below.

Dear xxxxxxx,

The Transportation Security Administration received your request for a data correction. Please provide the following documentation to process your request:

[Updated Government issued photo ID]

AND 

[Marriage Certificate, Divorce Decree, or Court Ordered Name Change]

Please reply to this email with your documentation. If you will be submitting a Divorce Decree it must show restoration to your previous name.
TSA requires you provide the following information for your Data Correction:

First Name: xxxxxxx
Middle Name: xxxxxxx
Last Name: xxxxxxx
Case Number: [9999999]

(Pre Check)
Please note the names on your documents must match exactly with the name you use on your application and when traveling (For example, if you decide to use your driver’s license as your identification when traveling, it must match the name that is on your plane ticket and your TSA Pre✓®application). For the most updated information about required documentation, visit the following link: http://www.tsa.gov/tsa-precheck/required-documentation

We appreciate that you took the time to share your concerns with us and hope this information is helpful.  If we may be of further assistance, please contact me at 571-227-3520.

Thank you for your cooperation.

Transportation Security Administration
Enrollment Services Customer Support
(571) 227-3520
TSAEnroll@tsa.dhs.gov

CONFIDENTIALITY NOTICE: This communication, along with any attachments, is covered by Federal and State law governing electronic communications and may contain confidential and legally privileged information. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, use or copying of this message is strictly prohibited. If you have received this in error, please reply immediately to the sender and delete this message.

A few weeks later the TSA will send a confirmation email notifying that the name has been updated.

CONFIDENTIALITY NOTICE: This communication, along with any attachments, is covered by Federal and State law governing electronic communications and may contain confidential and legally privileged information. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, use, or copying of this message is strictly prohibited. If you have received this in error, please reply immediately to the sender and delete this message.

Happy Travels!

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